For Industry / Secondary Market

The Threat to Your Core Revenue Stream
If you operate in refurbishment, ITAD, third-party maintenance (TPM), hardware brokerage, or independent repair, OEM strategies and EU regulations are actively shrinking your addressable market:
- Software & Firmware Locks: OEMs using serialisation, part pairing, and restricted security updates to render working hardware obsolete.
- Parts & Diagnostic Fences: Artificial barriers preventing independent providers from sourcing genuine spare parts, diagnostic tools, and schematics.
- Overwhelming Compliance Burdens: Incoming EU directives designed without secondary market input that risk adding unworkable administrative costs to your operations.
- Biased Procurement Frameworks: Corporate and public IT buyers defaulting to OEM-only maintenance contracts and unnecessary refresh cycles.
Why Individual Action Isn’t Enough—And How We Step In
When OEMs sit alone in EU legislative rooms, rules get written that favour hardware replacement over maintenance, reuse, and independent servicing.
No single business has the time, team, or budget to lobby Brussels full-time. Free ICT Europe acts as your dedicated representation in EU institutions, ensuring independent operators are protected in every policy draft.
How We Protect Your Freedom to Operate
- Active Brussels Advocacy: We engage directly with European Commission working groups, MEPs, and national representatives.
- Leveling the Playing Field: We fight anti-competitive practices, hardware locking, and restrictive support agreements.
- Early Regulatory Intelligence: We monitor legislative developments to give you early warnings before new rules impact your daily operations.
Priority EU Legislation We Are Fighting For
The Risk: OEM hardware serialization and exclusive spare part distribution locking out independent repair.
Our Push: Guaranteed firmware availability, prohibition of part pairing, and mandatory access to diagnostic tools.Add a brief description to your card.
The Risk: Overly complex data reporting requirements that create heavy administrative burdens for ITADs and refurbishers.
Our Push: Practical, streamlined compliance rules that protect secondary market workflows and commercial confidentiality.
The Risk: Shortened support windows and restrictions on secondary software maintenance.
Our Push: Extended security patch requirements and protected rights for third-party software maintainers.
Protect Your Business: Strengthen Our Industry.
Free ICT Europe works to protect the interests of the independent ICT aftermarket and ensure that businesses can continue to support, repair, refurbish and resell ICT equipment.A strong, independent industry voice takes collective commitment. Here is how you can help shape the future of the ICT aftermarket.
1. Invest in Industry Representation
Become an FIE supporter and help fund the policy research, legal analysis and direct EU engagement needed to defend the interests of the independent ICT aftermarket. Supporting FIE is an investment in a fairer, more competitive market and the future of your business.
2. Put Real-World Challenges on the Policy Agenda
Tell us where OEM restrictions affect your business, from firmware limitations and restricted parts availability to barriers to repair and resale. Your practical experience helps FIE build evidence-based arguments and bring the realities of the aftermarket to European policymakers.
3. Strengthen Our Collective Voice
Contribute to FIE policy initiatives, join industry committees and help shape our positions on legislation affecting the ICT aftermarket. Together, we can make the independent sector more visible, ensure its interests are represented and advocate for the freedom to support, repair and resell ICT equipment.
Join Us Today
Protect your business, your customers, and the circular ICT economy.
