Freedom to Support, Repair and Resell

The European voice of the independent ICT aftermarket
A strong independent ICT aftermarket is essential to Europe’s competitiveness, circularity and digital resilience. Free ICT Europe challenges the restrictions that limit independent trade, maintenance, repair, refurbishment and software support.

Why Free ICT Europe?

Ownership should mean control.
When organisations invest in ICT equipment or software, they should be free to choose who supports, maintains, repairs, upgrades or resells it.
Restrictive contracts, software lock ins and limited access to parts, tools and technical information reduce competition, create unnecessary dependence and shorten product lifetimes.
Free ICT Europe brings the experience of the independent ICT aftermarket into European policy discussions and works to remove these barriers.

Fair and Open Markets

Independent providers strengthen competition and give organisations greater freedom to choose how their ICT hardware and software are supported.

Sustainable ICT

Repair, maintenance, upgrading, refurbishment and reuse keep technology and valuable resources in use for longer.

European Resilience

A strong independent ICT aftermarket gives Europe greater control over its infrastructure, costs and technology choices.


What we do

Turning industry experience into European action.

Free ICT Europe brings the knowledge and practical experience of the independent ICT aftermarket into European policy discussions.

  • Represent
    We give the independent ICT aftermarket a united voice in discussions with European institutions and policymakers.
  • Collaborate
    We bring companies and industry experts together to identify shared challenges and develop practical positions.
  • Inform
    We provide market evidence, technical knowledge and practical insight to support better informed decisions.
  • Influence
    We respond to legislation, consultations and policy developments that affect independent trade, maintenance, repair, refurbishment and software support.

Current focus

Latest publication

Explore our latest report examining the policy, market and strategic developments affecting Europe’s independent ICT sector.

Knowledge Hub

Right to Repair
Explore our practical series on what Europe’s Right to Repair rules mean for independent repairers, refurbishers and the wider ICT aftermarket.

Latest update

Our Members and Supporters
Supported by independent ICT companies and industry organisations working together for fair, open and competitive markets across Europe.